Accessibility

Notre-Dame de Paris, an emblematic place of spirituality and history, is committed to welcoming all visitors, particularly those with disabilities.

The cathedral offers various adapted facilities: access ramps, an elevator platform, and mediation tools (braille booklets, audioguides, tactile models). A free mobile app provides inclusive tours, enriching the visitor experience.

The staff, trained and sensitized, is available to answer questions and offer assistance if needed. Priority access is guaranteed for people with disabilities.

 

1. Access to Notre-Dame

Entrance: The main entrance is through the central portal (Last Judgment). A sign indicates the exact location where people with disabilities can go to skip the line (upon presentation of proof). An accompanying person is allowed for the visit to the cathedral and the treasury. No reservation is necessary.
Exit: The designated exit for people with reduced mobility is located at the Portal of the Virgin, on the north side of the western facade. Assistance from an agent is required to use this exit.
Transportation: Nearby metro and RER stations have limited accessibility. Visitors can consult station accessibility maps through RATP.

See the map of accessible stations nearby

 

2. Adapted Services

  • Welcome desks: Two welcome desks, located inside the cathedral and at the entrance to the treasure, have reserved spaces marked with pictograms. They are equipped with hearing loops for visitors with hearing impairments, and the staff is available to guide and assist with requests.
  • Sales counter: The sales counter, at the exit, is also designed to be accessible, with a dedicated space and a hearing loop.
  • Fees: Entrance to the cathedral is free for all. People with disabilities and an accompanying person also benefit from free entry to the treasure upon presentation of proof (full price €10).
  • Toilets: There are no public restrooms within the cathedral. The nearest free public toilets are located on Rue d’Arcole. Paid toilets are available on the forecourt, but they are not wheelchair accessible.

 

3. Adapted Spaces

Many areas of the cathedral are adapted to welcome people with reduced mobility:

Accessible chapels:

  • North nave: Chapels of Isaïe (4th chapel, with a removable ramp) and Élie (7th chapel, with a removable ramp).
  • South nave: Chapels of Saint-Joseph (1st chapel, with a permanent ramp) and Saint-Vincent-de-Paul (4th chapel, with a removable ramp).
  • Ambulatory: Chapels of Saint-Martin, Notre-Dame-de-Guadalupe, Saint-Ferdinand, Saint-Marcel, Notre-Dame-de-Czestochowa, Sainte-Marie-Madeleine, and Saint-Guillaume, accessible by removable ramps.

Elevator platform: Located in the north transept, it provides access to the ambulatory, which would otherwise be inaccessible to people with reduced mobility.

See the map of adapted spaces

 

4. The life of the cathedral is accessible to all

The life of the cathedral (prayer, liturgy, meditation, visits) is open to everyone. Thanks to various accommodations, it is adapted to different types of disabilities, enabling every visitor to fully experience the spiritual and cultural essence of the place.

 

5. Staff Training and Contacts

The staff, trained in various types of disabilities, ensures a warm and adapted welcome for all visitors.

Contacts:

Public accessibility register
To learn more about welcoming people with disabilities and the available adapted facilities, you can consult our public accessibility register (in French).
Click here
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